We are a small and close-knit team who love what we do and are extremely proud to be ‘award winning’ in Customer Service.

In 2019, we were in the top 3 in Devon & Cornwall in the Venus Women in Business Awards

We like to go the extra mile to ensure you have what you need, when you need it!

Marilyn Grose

Owner & Founder

Marilyn has been involved in amateur theatre working and performing with groups such as Saltash Operatic Society and Youngstagers Youth Theatre Group for over 50 years.  This has given her a wealth of knowledge and experience when it comes to costuming our customers for parties, productions, corporate events, TV or film appearances.

With three grown up children and now grandchildren, she has often volunteered and worked in schools in the area so when offered the chance to add school uniforms to our range of products, Marilyn saw it as a great opportunity to help fill the gap in the summer when the costumes are a little quieter.

She is passionate about making our customers look and feel their best, whether it is in a costume or a uniform and likes to use her knowledge and experience to supply good quality, hardwearing costumes and school uniforms as well as work wear.

She very much enjoys sharing her knowledge and experience with young people who often join us for Work Experience, growing their confidence and range of skills and this often leads to paid work and Apprenticeships.

You couldn’t be in better hands!


Hannah joined us to learn Face Painting and Theatrical Makeup so that she could help with her school productions

After some basic training, she worked on several events and enjoyed engaging with  customers.  She soon decided she would like to further her skills and experience by learning more about what Encore has to offer

Hannah has recently done some additional training and shown a keen interest in our ‘garment printing’.

She has really enjoyed this and is looking forward to learning more.


Gabby first joined us to do some Work Experience because she enjoys      Business Studies at School

She has enjoyed learning how to serve customers, fulfilling their orders and updating products on our online sales website.  She has also started to learn some creative skills by getting involved in our ‘garment printing’ department

Gabby is looking forward to putting more of the skills she learns in Business Studies to good use at Encore.  We look forward to seeing her skills in action and watching her progress